"Zero Government Bureaucracy" emphasizes the transformation of government processes to eliminate inefficiencies, redundancies, and unnecessary administrative hurdles. By leveraging advanced digital technologies and streamlined workflows, this approach ensures faster, more transparent, and citizen-centric service delivery. This theme focuses on creating a frictionless experience for individuals and businesses interacting with government entities. Through the adoption of automation, AI-driven decision-making, and integrated platforms, government services become more intuitive and accessible. The result is a governance model that eliminates delays, minimizes paperwork, and fosters trust by enabling seamless, on-demand interactions."

How can we eliminate redundant government procedures and requirements to significantly simplify administrative processes, reimagine service delivery and redesign customer journeys ultimately creating efficient and and human-centric government services?

The UAE launched a Zero Government Bureaucracy (ZGB) programme, an ambitious initiative aimed at overhauling the current government work structure to enhance service efficiency and quality. The ZGB programme seeks to eliminate redundant government procedures and requirements, significantly simplifying the administrative process.

TDRA